PRIVACY POLICY.

Our contact details

 

Name: Maybery financial services ltd t/a sean maybery mortgage broker

Address: 15 Dunes walk, pennard drive, southgate, swansea sa3 2dw

Phone Number: 07393 317816

E-mail: info@smmortgagebroker.co.uk

Web: www.smmortgagebroker.co.uk

 

How we get the personal information and why we have it

 

Most of the personal information we process is provided to us directly by you for one of the following reasons:

• Mortgage advice, assessment/qualification and underwriting;

• Insurance advice, assessment/qualification and underwriting.

 

This information is collected on a ‘contractual’ basis to assist us with providing you with a mortgage and protection advice service.

 

We also receive personal information indirectly, from the following sources in the following scenarios:

• Lenders – Will provide us with necessary information to assist in providing advice, establishment of a lending product or the ongoing servicing of our customers;

• Insurers – Will provide us with necessary information to assist in providing advice, establishment of an insurance product or the ongoing servicing of our customers.

 

We use the information that you have given us in order to provide you with mortgage and/or insurance advice. We may share this information with:

• Lenders (the specific lenders approached will be disclosed to you during the advice process); • Insurance companies (the specific insurers approached will be disclosed to you during the advice process);

• The Financial Conduct Authority (regulatory purposes);

• The Information Commissioner’s Office (law enforcement); • National Crime Agency (Law enforcement)

• Other law enforcement bodies (law enforcement);

• Customer Relationship Management and Product Sourcing Systems (day to day processing of your data).

 

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

• We have a contractual obligation;

• We have a legal obligation;

• We have a legitimate interest.

 

The type of personal information we collect

 

We currently collect and process the following information:

• Personal identifiers, contacts and characteristics (for example, name and contact details);

• Financial information (for the purpose of combating fraud and money laundering);

• Health and medical information (for the purpose of providing insurance advice);

• Property informant (for the purpose of mortgage underwriting);

• See our privacy and cookies policy for details of information collected by our website.

 

How we store your personal information 

 

Your information is securely stored in electronic format using our customer relationship management system, The Key.

 

Additionally, we also make use of market leading product sourcing technology provided by Mortgage Brain, Trigold, iPipeline and AIR sourcing.

 

We keep the above personal information for as long as is necessary to fulfil our regulatory and legal responsibilities. This means that we will retain your information for as long as you are legally able to file a complaint or as long as we have a legal obligation to do so under Anti-Money Laundering legislation. We will then dispose your information by permanently deleting from our files.

 

How to complain

 

If you have any concerns about our use of your personal information, you can make a complaint to us at dpo@therightmortgage.co.uk

 

You can also complain to the Information Commissioner’s Office [ICO] if you are unhappy with how we have used your data.

 

The ICO’s address: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF

 

Helpline number: 0303 123 1113

 

ICO website: www.ico.org.uk

 

Your data protection rights

 

Under data protection law, you have certain rights; including:

 

• Your right of access - You have the right to ask us for copies of your personal information.

• Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

• Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

• Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

• Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

• Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

 

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

 

Please contact us at: dpo@therightmortgage.co.uk if you wish to make a request.

 

 

 

 

Last update: 12/08/2025

 

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I provide straightforward, honest mortgage and protection advice. I will secure the most cost-effective and suitable terms across the whole of the market, whatever your circumstances. I’ll guide you through the entire process. I don’t do average, and I don’t do hidden costs or surprises.

The guidance and/or advice contained within this website is subject to the UK regulatory regime and is therefore targeted at consumers based in the UK.

Think carefully before securing other debts against your home.

Third-party links – Please note that by using any third-party links included in this website, you will depart from the regulated site of Maybery Financial Services LTD, who are not responsible for the accuracy or content of any non-regulated site.

 

Your home may be repossessed if you do not keep up repayments on your mortgage.

 

Depending on your circumstances, there may be a fee for mortgage advice. Where applicable, part of the fee would be payable upon your full mortgage application. Depending on your circumstances, we may charge a fee for future mortgages once you have paid our initial fee.

Some buy-to-let mortgages, wills, and funeral planning services are not regulated by the Financial Conduct Authority (FCA).

Sean Maybery Mortgage Broker is a trading style of Maybery Financial Services LTD, an Appointed Representative of The Right Mortgage Ltd, which is authorised and regulated by the Financial Conduct Authority. Registered in England and Wales No. 15205287. FCA Reference 1008551.

Registered Address: 15 Dunes Walk, Pennard Drive, Southgate, Swansea, Wales, SA3 2DW.

 

© Sean Maybery Mortgage Broker. All rights reserved.

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